Privacy Policy

Last updated: January 30, 2026

At Driving Roads, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

Account Information

When you create an account, we collect your phone number for authentication purposes. You may optionally provide additional profile information such as your name and preferences.

Route Data

We store routes you create and save, including start and end locations, waypoints, and your ratings or notes. This data is used to provide and improve our service.

Usage Data

We collect anonymous usage data to understand how our service is used and to improve it. This includes pages visited, features used, and general interaction patterns.

Location Data

When you use our route planning features, we process the locations you input. We do not continuously track your location or store GPS data unless you explicitly save a route.

2. How We Use Your Information

  • To provide and maintain our service
  • To authenticate your account via SMS verification
  • To save and sync your routes across devices
  • To improve our route recommendation algorithms
  • To send you important service updates (with your consent)
  • To provide customer support
  • To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate (e.g., hosting, analytics)
  • Google Maps: We use Google Maps APIs for mapping and route display
  • Payment Processors: For Premium subscription payments (if applicable)
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Secure authentication via SMS OTP

5. Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your routes and data
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@drivingroads.com.

6. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand usage patterns. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where we are legally required to retain it.

8. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or our practices, please contact us:

Email: privacy@drivingroads.com